GET /v1/crm/deals/{deal_id}/timeline

A deal’s story, newest first: its own changes and notes, and what happened with its contact since it began.

A deal’s story, newest first, as its page shows it: when it was opened and closed, its notes, every change to it, and — when it has a contact — what happened with that contact since the deal began, such as messages on any channel.

Needs the crm.deals:read scope.

Path parameters

Field	Type	Required	Notes
deal_id	string	Yes	The deal’s id.

Query parameters

Field	Type	Required	Notes
limit	integer	No	1 to 100; 50 by default.
before	string	No	next from the previous page, for the page before it. URL-encode it: it is a time, with a +.

Each entry has at; kind — such as deal (opened or closed), note, change, or a message or event of the contact’s; channel — the channel’s key for a message, or empty; title and body — what happened, in words; and meta — details that vary with the kind, such as a note’s author or a change’s actor.

Request

cURL

curl "https://api.fireflo.au/v1/crm/deals/5b2e8c1d-7a4f-4e3b-9c6d-1f0a2b3c4d5e/timeline?limit=3" \
  -H "Authorization: Bearer $OMNI_API_KEY"

Response

200 OK — next is the before for the next, older page, or null when this is the last.

{
  "data": [
    {
      "at": "2026-10-06T12:30:05+05:30",
      "kind": "deal",
      "channel": "",
      "title": "Deal won",
      "body": "",
      "meta": {
        "status": "won"
      }
    },
    {
      "at": "2026-10-06T09:30:41+05:30",
      "kind": "note",
      "channel": "",
      "title": "Note",
      "body": "Quote sent: ₹1,18,000 incl. installation.",
      "meta": {
        "author": "API · Billing sync",
        "author_type": "agent"
      }
    },
    {
      "at": "2026-10-05T18:02:11+05:30",
      "kind": "message",
      "channel": "sms",
      "title": "SMS received",
      "body": "Please share the final quote.",
      "meta": {
        "status": "delivered",
        "direction": "in",
        "segments": 1
      }
    }
  ],
  "next": "2026-10-05T18:02:11+05:30"
}

Errors

Every refusal is {"error": {"code", "message", "field"}}; field is there when one input is at fault.

Status	Error code	When
400	invalid_request	limit is out of range (field is limit).
404	not_found	No deal of this account’s has that id.
404	module_off	The account doesn’t have Pipelines on.
403	scope_missing	The key doesn’t have the crm.deals:read scope.

Any request can also be refused for its key, its account or its rate (key_required, invalid_key, account_suspended, plan_excludes_api, address_not_allowed, rate_limited); see the overview.